The relevance of touchpoints for attorneys.
What the touchpoints of a typical law practice include.
Touchpoints for law firms revolve around those items and activities of which the client has direct contact, interaction or participation.
Some examples are:
- Website
- Social media pages
- Front office
- Conference room
- Business card
- Receptionist
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Essential takeaways
- The importance of first impressions
- How does this relate to a law practice
- Methods to maximize effectiveness
- How to leverage experts