FAQs / Featured, General, Bilingual

What legal call answering solutions do you provide?

Our skilled receptionists are trained in legal call answering, with bilingual support available so that both English and Spanish-speaking clients are served professionally. Our services are customized to meet the unique demands of legal practice, including:

Message delivery: Detailed, accurate messages sent immediately by email and/or SMS after every call.

Call screening and lead qualification: Filtering out spam calls and ensuring inquiries relate to your practice areas.

Legal intake: Capturing client details, case type, location, urgency and more — using your preferred questions, scripts or form.

Appointment scheduling: Booking consultations directly into your calendar, with optional reminders to reduce no-shows and payment processing.

Outbound calling: In addition to answering inbound calls, we can make calls on your behalf, such as for intake purposes, confirm appointments or share case updates.

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