How do virtual legal answering services work?

Your clients reach a live, professional voice every time they call. You simply forward your calls to a unique phone number we provide, and we answer in your firm’s name using your preferred greeting and follow your specific protocols for each type of call.

When you’re available, we announce who’s calling and why, then transfer them through. When you’re busy, we take detailed messages and deliver them via text or email immediately at the end of the call.

We can qualify leads, complete client intake forms, schedule consultations and more.

You can focus on your cases knowing that every client call is handled with the professionalism your practice demands. Our professional receptionists are trained in legal call answering. They understand the urgency of legal matters and treat each interaction as critical to your client relationships.

Already have a receptionist? We can provide overflow support, holiday coverage, after-hours coverage or full 24/7 answering services to ensure no client call goes unanswered.