Our skilled receptionists are trained in legal call answering, with bilingual support available so that both English and Spanish-speaking clients are served professionally. Our services are customized to meet the unique demands of legal practice.

Yes, our core team of professional receptionists are 100% US-based and handle calls during standard business hours. This ensures clear communication, local geographical knowledge, and the professional service your clients expect.

For firms requiring after-hours coverage, seamless support is provided through our trained international teams in Australia and the UK, maintaining the same quality standards around the clock.

We support solo attorneys, small firms, growing practices and larger, multi-office law firms across all major legal practice areas. Our professional receptionists receive specialized training in legal call answering to handle the unique requirements of different practice types.

We provide comprehensive bilingual support to ensure your Spanish-speaking clients receive the same professional service as your English-speaking clients.  We have bilingual receptionists fluent in both languages, and Spanish-speaking receptionists available to handle calls to dedicated phone lines advertised to Spanish speakers. All understand the cultural nuances that matter in legal communications.

We answer your calls within 10 seconds on average—typically 3-4 rings.  Our enterprise-grade call routing and US-based team ensure your clients receive professional attention as fast as possible. We understand that in legal practice, every call could be a new client or an existing client with an urgent matter.

Our team can handle concurrent calls seamlessly, ensuring your clients never encounter busy signals—even during high-volume periods or when your internal lines are occupied.  This is one of the reasons why our clients report significant increases in successfully managed calls rather than losing potential clients to hangups or voicemail.