Answering services for law firms with multiple offices.
Large law firm phone answering services.
Advanced call handling you can rely on.
24/7 availability
Call management across time zones or when your offices are closed.
Sophisticated routing
We can route calls by office, practice area, case type or other workflows.
Local US receptionists
Professional, articulate, US-based receptionists represent your firm.
Call spike management
We’re built for high call volumes and have surge capacity for campaigns.
Multi-office coordination
Professional call handling across locations based on your protocols.
No lock-in contracts
Flexible plans that scale with your caseload, not against it.
The advanced call handling you need.
24/7 availability
Call management across time zones or when your offices are closed.
Local US receptionists
Professional, articulate, US-based receptionists represent your firm.
Multi-office coordination
Professional call handling across locations based on your protocols.
Sophisticated routing
We can route calls by office, practice area, case type or other workflows.
Call spike management
We’re built for high call volumes and have surge capacity for campaigns.
No lock-in contract
Flexible plans that scale with your caseload, not against it.
Handle high call volumes easily.
Law firm call center capabilities without the complexity.
If your firm operates across multiple offices, practice areas, and attorney teams, you need sophisticated call routing and intake workflows that maintain consistency across your entire operation. We can deliver!
Why large firms divert
- Multi-office coordination
- Complex call routing
- High call volumes
- After-hours coverage
- Overflow management
- Class action campaigns
Flexible divert options
- All hours
- After hours only
- Business hours only
- When busy
- When unavailable
- Or anytime you like
“Large firms tell us coordinating call handling across multiple offices is a nightmare. We centralize it all – one system, consistent protocols, and your team gets every message instantly, no matter which office was called.”
Marty, Senior Director of Sales & Partnerships
How it works.
How it works.
You divert
Your customer’s call is diverted to us.
We answer
We answer the call with your greeting of choice.
We connect
We handle the call as your law firm requires.
We message
You receive all the details via email, SMS or both.
How LexHelper helps your firm thrive
Route calls efficiently across practice areas.
Call routing across multiple offices and practice areas requires careful coordination. We handle high-volume complexity while maintaining the personal touch your clients expect.
- Route calls across multiple offices and departments
- Handle complex intake workflows for different practice areas
- Manage overflow during trials or major case developments
Ensure professionalism across all touchpoints.
Your firm’s reputation depends on every client interaction meeting professional standards. We ensure high service quality regardless of which office or attorney they’re contacting.
- Standardized protocols across all offices
- Consistent client experience from first contact
- Professional intake that reflects your firm’s standards
Support for class action and mass tort cases.
With high-volume campaigns, it’s vital to maintain accuracy while managing hundreds or thousands of claimants. Our law firm call center services are built specifically for this complexity.
- Manage surge volumes during campaign launches
- Consistent intake across all claimants
- Detailed documentation for every inquiry
Benefits for your firm.
Multi-office capabilities.
- Route calls across multiple offices and practice areas.
- Call center handling built for high volumes.
- Specialized support for class action campaigns.
Operational consistency.
- Standardized protocols across all locations.
- Maintain brand standards at every touchpoint.
- Reliable coverage during major case developments.
Cost-effective scaling.
- Add capacity without expanding facilities.
- Flex coverage for campaign launches or trials.
- Reduce overhead compared to in-house teams.
Our clients’ verdict.
Essential live answering.
Essential live answering.
Professional bilingual call answering that ensures you never miss a client call.
All-in-one solution.
All-in-one live answering.
Professional bilingual call answering, plus all the extras: intake, scheduling, and more.
LexAnswer PAYG
per month / $3.59 per call
Pay as you go
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 25
per month
25 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 50
per month
50 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 100
per month
100 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 200
per month
200 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 300
per month
300 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 400
per month
400 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 500
per month
500 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 600
per month
600 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 700
per month
700 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
LexAnswer 800
per month
800 Included Calls
FEATURES
- Bilingual call answering
- Basic lead qualification
- Warm call transfers
Higher call volumes
Need a legal answering service that caters for more than 800 calls per month?
Ask about our high-volume discounts!
* One-time $49 setup fee. All pricing exclusive of sales tax. Additional fees may apply. Refer to Terms & Conditions. **New customers only.
LexAssistant PAYG
per month / $2.64* per minute
Pay as you go
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 25
per month
25 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 50
per month
50 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 100
per month
100 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 200
per month
200 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 300
per month
300 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 400
per month
400 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 500
per month
500 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 600
per month
600 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 700
per month
700 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
LexAssistant 800
per month
800 Included Minutes
FEATURES
- Bilingual call answering
- Lead qualification
- Warm call transfers
- Client intake
- Calendar management
- Outbound calling
- Payment processing
Inquire now
Higher call volumes
Need a legal answering service that caters for more than 800 minutes per month?
Ask about our high-volume discounts!
* One-time $49 setup fee. All pricing exclusive of sales tax. Additional fees may apply. Refer to Terms & Conditions. **New customers only.
INSIGHT
Building a resilient, future-ready law firm.
The ABA identifies three categories of firms emerging from the legal market evolution: winners, survivors, and losers. Discover which strategic adaptations determine your future.
FAQs about answering services for large law firms.
FAQs about our law firm answering services.
We support many large, multi-office law firms.
Find out more.
Have questions? Please fill in your details and we'll be in touch.
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Get started for free!
LexHelper is the law firm virtual reception solution you've been searching for, with US-based receptionists. Try free for 7 days.
Note: Our free trial excludes outbound calling and some add-on services.
Want to try our legal answering services for free?
LexHelper is the law firm virtual reception solution you've been searching for, with US-based receptionists. Get started with our no-obligation 7-day free trial.
Note: Our free trial excludes outbound calling and some add-on services.
We're here to help.
Reclaim your time.
- Remove distractions with calls screened based on your rules.
- Create more time to focus on business growth..
- Use our team for all calls or just the ones you can't get to.
Avoid missed opportunities.
- Capture more leads, with live answering around the clock.
- Prevent missed calls and frustrating voicemail hangups.
- Urgent calls can be forwarded to your mobile.
Stay lean and flexible.
- Avoid hiring additional staff during the early stages.
- Easily scale as your business grows.
- Sudden or sustained call volume increases taken care of.
We're here to help.
Reclaim your time
- Avoid interruptions so you can focus.
- More time to concentrate on business growth.
- Forward all calls or just those you can't get to.
Avoid missed opportunities.
- Every lead captured around the clock.
- Prevent missed calls and frustrating hangups.
- Have urgent calls forwarded to your mobile.
Stay lean and flexible.
- Avoid hiring extra staff during early stages.
- Easily scale as your business grows.
- Increases in call volume taken care of.
We're here to help.
Reclaim your time
- Avoid interruptions so you can focus.
- More time to concentrate on business growth.
- Forward all calls or just those you can't get to.
Avoid missed opportunities.
- Every lead captured around the clock.
- Prevent missed calls and frustrating hangups.
- Have urgent calls forwarded to your mobile.
Stay lean and flexible.
- Avoid hiring extra staff during early stages.
- Easily scale as your business grows.
- Increases in call volume taken care of.