Class action call handling solutions for law firms.

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Class action call handling for law firms.

Inquire now
Learn more

High-volume support for fast-moving cases.

Call spikes

We handle spikes in inbound calls with consistency and calm.

Urgent escalations

We flag time-sensitive updates and follow your escalation rules.

US-based receptionists

All calls live-answered by our expert local team.

Scripted workflows

From early screening to post-settlement calls, we can help.

Class action intake

Accurate capture of case details and claimant info.

No lock-in contract

Easily scale plans up-and-down as call volumes change.

High-volume help for
fast-moving cases.

Call spikes

We handle spikes in inbound calls with consistency and calm.

US-based receptionists

All calls live-answered by our expert local team.

Class action intake

Accurate capture of case details and claimant info.

Urgent escalations

We flag time-sensitive updates and follow your escalation rules.

Scripted workflows

From early screening to post-settlement calls, we can help.

No lock-in contract

Easily scale plans up-and-down as call volumes change.

Inquire now
Start a free trial

Supporting client contact for class actions.


Class action firms can’t afford communication gaps. We take care of your inbound calls during discovery, filings, and settlement administration, handling volume without sacrificing clarity or care.

Use our service for:

  • Claimant screening eligibility
  • Case update inquiries
  • Duplicate status calls
  • Payment timing inquiries
  • Proof of claim form help
  • Opt-in or opt-out requests

We help you handle the details so you can focus on the case, even providing you with a separate phone number if you need it.
Try our virtual reception services free for 7 days.

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“Class actions involve huge volumes and tight deadlines. We help firms stay in control by keeping communication structured, timely, and claimant-focused.”

Marty, Senior Director of Sales & Partnerships

Supporting client contact for class actions.

Support for high-volume,
high-stakes litigation.

From initial lead intake to ongoing claimant support, our trained legal receptionists help your firm stay organized, responsive, and professional during class action litigation. We help you handle the details so you can focus on the case, even providing you with a separate phone number if you need it.

Attorneys use us when

  • Lead volume spikes overnight
  • Filing deadlines take priority
  • Intake needs strict consistency
  • Clients need frequent updates
  • Settlement questions increase
  • Internal staff are stretched

Call forwarding options

  • All hours
  • After hours only
  • Business hours only
  • When busy
  • When unavailable
  • Staff PTO & leave
Learn more
Inquire now

How it works.

You divert

Your forward your class action calls to us.

We answer

We answer the calls in the name of your firm.

We connect

We take messages, screen, transfer and do intake.

We message

You receive all the details via email, text or both.

Start a free trial
Start a free trial

Built for fast-paced litigation needs.

Help during every litigation phase.

With dozens or thousands of claimants, keeping communication organized is essential. We help ensure your firm doesn’t miss an inquiry, deadline, or update.

  • Capture lead or claimant info
  • Support pre-screening criteria or custom workflows
  • Manage repetitive claimant questions with FAQs
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Keep class action calls separate and organized.

We provide dedicated phone numbers for each class action so your intake stays clean, structured, and easy to track.

  • Assign a unique number to every matter
  • Keep inquiries separate from regular practice calls
  • Support structured intake and reporting
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Trusted by firms nationwide.

Class action clients need clarity. We stick to your approved language, reflect your tone, and support informed messaging at scale.

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Built for fast-paced litigation needs.

Help during every litigation phase.

From screening leads to post-settlement.

  • Capture claimant or lead information.
  • Follow pre-screening or scripted flows.
  • Answer common questions with FAQs.

Keep class action calls separate.

Each matter gets its own phone number.

  • Unique numbers for each case.
  • Keep separate from regular practice calls.
  • Intake stays clean and structured.

Trusted by firms nationwide.

Works with your internal processes.

Inquire now

Our clients’ verdict.

We’ve seen an increase in the actual amount of calls managed.
Nichole H., Florida law office operations director
I don’t have to worry about whether I will miss out on a new client.
Michael Ruttle, California attorney
Able to collect pertinent information that helped the office run smoothly.
Elissa Henry, Texas attorney

“Class actions involve huge volumes and tight deadlines. We help firms stay in control by keeping communication structured, timely, and claimant-focused.”

Lorren, Account Executive

Pricing.

LexAssistant PAYG

$85*

per month

Pay As You Go

$3.50* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 50

$169*

per month

Includes 50 receptionist minutes

Excess: $3.50* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now
Most Popular
Most Popular

LexAssistant 100

$319*

per month

Includes 100 receptionist minutes

Excess: $3.50* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 200

$599*

per month

Includes 200 receptionist minutes

Excess: $3.25* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 300

$864*

per month

Includes 300 receptionist minutes

Excess: $3.25* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 400

$1,129*

per month

Includes 400 receptionist minutes

Excess: $3.25* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 500

$1,399*

per month

Includes 500 receptionist minutes

Excess: $3.00* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 750

$1,949*

per month

Includes 750 receptionist minutes

Excess: $3.00* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 1000

$2,499

per month

Includes 1,000 receptionist minutes

Excess: $3.00* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 1250

$3,029

per month

Includes 1,250 receptionist minutes

Excess: $2.75* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 1500

$3,529

per month

Includes 1,500 receptionist minutes

Excess: $2.75* per minute

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

Higher call volumes

Request a custom quote

Need a legal answering service that caters for more than 1,500 minutes per month?

Ask about our high-volume discounts!

Inquire now

* One-time setup fee of $89. All pricing exclusive of relevant sales tax. Additional charges apply for add-on services. Refer to Terms & Conditions.

FEATURE ARTICLE

Building resilient, future-ready law firms (2025 update).

Learn how short-term support like virtual receptionists can help your practice stay agile, responsive, and competitive in a rapidly evolving legal landscape. Read the full guide to future-proof your firm.

Learn more

Frequently Asked
Questions.

Read more FAQs

Yes. We follow your exact script or intake flow. We can also build your intake questions into a secure webform which you can view and approve. Whether you practice personal injury, immigration, family law, or criminal defense, we ask the right questions to help you qualify and prioritize new leads.

We can work within your existing systems or CRM, or build and host custom intake forms for you. You choose what works best for you and your practice. Either way, you get complete, accurate case info from every call.

We can ask any qualifying questions you provide. For example, many law firms like to ask the type of legal issue, date of incident, location, or whether the caller has already spoken with another attorney. We’ll tailor the process to fit your practice area.

It’s simple. With LexHelper, your business calls are answered by a real person who sounds like part of your team.  You’ll receive a unique phone number to forward your calls to and when someone calls, we answer in your business name and either transfer the call to you or take a message.

More about how it works >

Absolutely. You can control which calls are sent to by adjusting your call forward settings. Set your phone to forward calls to us only when your phone line is busy, unanswered after a set time, or outside business hours. It’s a seamless way to ensure no call goes unanswered – even when you’re in a meeting or your receptionist is on a break, away sick or on holiday.

Frequently
Asked Questions.

Yes. We follow your exact script or intake flow. We can also build your intake questions into a secure webform which you can view and approve. Whether you practice personal injury, immigration, family law, or criminal defense, we ask the right questions to help you qualify and prioritize new leads.

We can work within your existing systems or CRM, or build and host custom intake forms for you. You choose what works best for you and your practice. Either way, you get complete, accurate case info from every call.

We can ask any qualifying questions you provide. For example, many law firms like to ask the type of legal issue, date of incident, location, or whether the caller has already spoken with another attorney. We’ll tailor the process to fit your practice area.

Absolutely. You can control which calls are sent to by adjusting your call forward settings. Set your phone to forward calls to us only when your phone line is busy, unanswered after a set time, or outside business hours. It’s a seamless way to ensure no call goes unanswered – even when you’re in a meeting or your receptionist is on a break, away sick or on holiday.

Yes – depending on your plan. On Freedom and Complete plans, you can provide helpful info such as your short business description, the kind of services you provide or products you sell, your website address, the location of your business premises, directions to get there and in what timeframe calls might be returned.  FAQ Answering is also available on our Complete plans.

Read more FAQs

Find out more.

Have questions? Please fill in your details and we’ll be in touch.

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Get started for free!

LexHelper is the law firm virtual reception solution you’ve been searching for, with US-based receptionists. Try free for 7 days.

Start your free trial

Note: Our free trial excludes outbound calling and add-on services including after-hours answering.

Want to try our legal answering services for free?

LexHelper is the law firm virtual reception solution you’ve been searching for, with US-based receptionists. Get started with our no-obligation 7-day free trial.

Start your free trial

Note: Our free trial excludes outbound calling and add-on services including after-hours answering.

We’re for solo attorneys and law firms of any size.

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