Class action call center solutions for law firms.

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Class action call center for law firms.

Inquire now
Learn more

Efficient call handling for complex lawsuits.

Call spikes

We handle spikes in inbound calls with consistency and calm.

Urgent escalations

We flag time-sensitive updates and follow your escalation rules.

US-based receptionists

All calls live-answered by our expert local team.

Scripted workflows

From early screening to post-settlement calls, we can help.

Class action intake

Accurate capture of case details and claimant info.

No lock-in contract

Easily scale plans up-and-down as call volumes change.

High-volume help for
fast-moving cases.

Call spikes

We handle spikes in inbound calls with consistency and calm.

US-based receptionists

All calls live-answered by our expert local team.

Class action intake

Accurate capture of case details and claimant info.

Urgent escalations

We flag time-sensitive updates and follow your escalation rules.

Scripted workflows

From early screening to post-settlement calls, we can help.

No lock-in contract

Easily scale plans up-and-down as call volumes change.

Inquire now
Start a free trial

Supporting client contact for class actions.


Class action firms can’t afford communication gaps. We take care of your inbound calls during discovery, filings, and settlement administration, handling volume without sacrificing clarity or care.

Use our service for:

  • Claimant screening eligibility
  • Case update inquiries
  • Duplicate status calls
  • Payment timing inquiries
  • Proof of claim form help
  • Opt-in or opt-out requests

We help you handle the details so you can focus on the case, even providing you with a separate phone number if you need it.
Try our virtual reception services free for 7 days.

Learn more

“Class actions involve huge volumes and tight deadlines. We help firms stay in control by keeping communication structured, timely, and claimant-focused.”

Marty, Senior Director of Sales & Partnerships

Supporting client contact for class actions.

Support for high-volume,
high-stakes litigation.

From initial lead intake to ongoing claimant support, our trained legal receptionists help your firm stay organized, responsive, and professional during class action litigation. We help you handle the details so you can focus on the case, even providing you with a separate phone number if you need it.

Attorneys use us when

  • Lead volume spikes overnight
  • Filing deadlines take priority
  • Intake needs strict consistency
  • Clients need frequent updates
  • Settlement questions increase
  • Internal staff are stretched

Call forwarding options

  • All hours
  • After hours only
  • Business hours only
  • When busy
  • When unavailable
  • Staff PTO & leave
Learn more
Inquire now

How it works.

You divert

Your forward your class action calls to us.

We answer

We answer the calls in the name of your firm.

We connect

We take messages, screen, transfer and do intake.

We message

You receive all the details via email, text or both.

Start a free trial
Start a free trial

Built for fast-paced litigation needs.

Help during every litigation phase.

With dozens or thousands of claimants, keeping communication organized is essential. We help ensure your firm doesn’t miss an inquiry, deadline, or update.

  • Capture lead or claimant info
  • Support pre-screening criteria or custom workflows
  • Manage repetitive claimant questions with FAQs
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Keep class action calls separate and organized.

We provide dedicated phone numbers for each class action so your intake stays clean, structured, and easy to track.

  • Assign a unique number to every matter
  • Keep inquiries separate from regular practice calls
  • Support structured intake and reporting
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Trusted by firms nationwide.

Class action clients need clarity. We stick to your approved language, reflect your tone, and support informed messaging at scale.

Inquire now

Built for fast-paced litigation needs.

Help during every litigation phase.

From screening leads to post-settlement.

  • Capture claimant or lead information.
  • Follow pre-screening or scripted flows.
  • Answer common questions with FAQs.

Keep class action calls separate.

Each matter gets its own phone number.

  • Unique numbers for each case.
  • Keep separate from regular practice calls.
  • Intake stays clean and structured.

Trusted by firms nationwide.

Works with your internal processes.

Inquire now

Our clients’ verdict.

We’ve seen an increase in the actual amount of calls managed.
Nichole H., Florida law office operations director
I don’t have to worry about whether I will miss out on a new client.
Michael Ruttle, California attorney
Able to collect pertinent information that helped the office run smoothly.
Elissa Henry, Texas attorney

“Class actions involve huge volumes and tight deadlines. We help firms stay in control by keeping communication structured, timely, and claimant-focused.”

Lorren, Account Executive

Essential live answering.

Essential live answering.

Professional bilingual call answering that ensures you never miss a client call.

All-in-one solution.

All-in-one live answering.

Professional bilingual call answering, plus all the extras: intake, scheduling, and more.

Per minute plans
Per call plans

LexAnswer PAYG

$42*

per month / $3.59 per call

Pay as you go

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 25

$96*

per month

25 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now
Most Popular
Most Popular

LexAnswer 50

$162*

per month

50 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 100

$294*

per month

100 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 200

$576*

per month

200 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 300

$840*

per month

300 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 400

$1,128*

per month

400 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 500

$1,404*

per month

500 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 600

$1,686*

per month

600 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 700

$1,956*

per month

700 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

LexAnswer 800

$2,232*

per month

800 Included Calls

FEATURES


  • Bilingual call answering

  • Basic lead qualification

  • Warm call transfers

Inquire now

Higher call volumes

Request a custom quote

Need a legal answering service that caters for more than 800 calls per month?

Ask about our high-volume discounts!

Inquire now

* One-time $49 setup fee. All pricing exclusive of sales tax. Additional fees may apply. Refer to Terms & Conditions. **New customers only.

LexAssistant PAYG

$49*

per month / $2.64* per minute

Pay as you go

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 25

$99*

per month

25 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now
Most Popular
Most Popular

LexAssistant 50

$167*

per month

50 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 100

$258*

per month

100 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 200

$438*

per month

200 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now
New Customer Offer

LexAssistant 300

$450**

per month

300 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 400

$840*

per month

400 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 500

$1,026*

per month

500 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 600

$1,206*

per month

600 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 700

$1,392*

per month

700 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

LexAssistant 800

$1,584*

per month

800 Included Minutes

FEATURES


  • Bilingual call answering

  • Lead qualification

  • Warm call transfers

  • Client intake

  • Calendar management

  • Outbound calling

  • Payment processing


Inquire now

Higher call volumes

Request a custom quote

Need a legal answering service that caters for more than 800 minutes per month?

Ask about our high-volume discounts!

Inquire now

* One-time $49 setup fee. All pricing exclusive of sales tax. Additional fees may apply. Refer to Terms & Conditions. **New customers only.

FEATURE ARTICLE

Building resilient, future-ready law firms (2025 update).

Learn how short-term support like virtual receptionists can help your practice stay agile, responsive, and competitive in a rapidly evolving legal landscape. Read the full guide to future-proof your firm.

Learn more

Frequently Asked
Questions.

Read more FAQs

Yes, our core team of professional receptionists are 100% US-based and handle calls during standard business hours. This ensures clear communication, local geographical knowledge, and the professional service your clients expect.

For firms requiring after-hours coverage, seamless support is provided through our trained international teams in Australia and the UK, maintaining the same quality standards around the clock.

Yes, we provide 24/7/365 coverage designed for legal practices. Legal emergencies, urgent client matters, and time-sensitive cases don’t wait for business hours. Our round-the-clock service ensures your clients can reach professional support whether they’re calling about a weekend arrest, after-hours legal crisis, or urgent court deadline—protecting both your client relationships and your practice’s reputation.

Whether you want evening calls answered, 24-hour coverage on weekdays, weekend coverage, or full-time answering, we have a range of After Hours Calls add-on packages available to ensure no client call goes unanswered.

Our team can handle concurrent calls seamlessly, ensuring your clients never encounter busy signals—even during high-volume periods or when your internal lines are occupied.  This is one of the reasons why our clients report significant increases in successfully managed calls rather than losing potential clients to hangups or voicemail.

We can work within your existing systems—such as inputting information directly into your CRM or case management platform—or build custom intake forms. You choose what works best for you and your practice. Either way, you get the complete, accurate case information you need.

We understand that mass torts and class action cases require precise coordination and flawless execution. Our receptionists, who are trained in legal call answering, follow your custom intake scripts to capture critical case details from each caller with the accuracy your practice demands.

Whether you’re managing a high-volume claim window or handling time-sensitive matters, we ensure every potential claimant receives professional attention that reflects your firm’s reputation. We recognize that each call represents someone seeking justice—and your firm’s ability to deliver it depends on capturing their information correctly from the first contact.

Absolutely.  Our infrastructure scales rapidly to handle the unpredictable nature of class action work.  Whether you’re launching a major case or facing a surge from media attention, we ensure your firm remains responsive and professional when it matters most.

You maintain your practice’s credibility without overwhelming your internal staff or losing potential claimants to busy signals.  We understand that in class action work, timing and accessibility can determine case success—our scalable support ensures you never miss critical opportunities.

Frequently
Asked Questions.

Yes, our core team of professional receptionists are 100% US-based and handle calls during standard business hours. This ensures clear communication, local geographical knowledge, and the professional service your clients expect.

For firms requiring after-hours coverage, seamless support is provided through our trained international teams in Australia and the UK, maintaining the same quality standards around the clock.

Yes, we provide 24/7/365 coverage designed for legal practices. Legal emergencies, urgent client matters, and time-sensitive cases don’t wait for business hours. Our round-the-clock service ensures your clients can reach professional support whether they’re calling about a weekend arrest, after-hours legal crisis, or urgent court deadline—protecting both your client relationships and your practice’s reputation.

Whether you want evening calls answered, 24-hour coverage on weekdays, weekend coverage, or full-time answering, we have a range of After Hours Calls add-on packages available to ensure no client call goes unanswered.

Our team can handle concurrent calls seamlessly, ensuring your clients never encounter busy signals—even during high-volume periods or when your internal lines are occupied.  This is one of the reasons why our clients report significant increases in successfully managed calls rather than losing potential clients to hangups or voicemail.

We can work within your existing systems—such as inputting information directly into your CRM or case management platform—or build custom intake forms. You choose what works best for you and your practice. Either way, you get the complete, accurate case information you need.

We understand that mass torts and class action cases require precise coordination and flawless execution. Our receptionists, who are trained in legal call answering, follow your custom intake scripts to capture critical case details from each caller with the accuracy your practice demands.

Whether you’re managing a high-volume claim window or handling time-sensitive matters, we ensure every potential claimant receives professional attention that reflects your firm’s reputation. We recognize that each call represents someone seeking justice—and your firm’s ability to deliver it depends on capturing their information correctly from the first contact.

Absolutely.  Our infrastructure scales rapidly to handle the unpredictable nature of class action work.  Whether you’re launching a major case or facing a surge from media attention, we ensure your firm remains responsive and professional when it matters most.

You maintain your practice’s credibility without overwhelming your internal staff or losing potential claimants to busy signals.  We understand that in class action work, timing and accessibility can determine case success—our scalable support ensures you never miss critical opportunities.

Read more FAQs

Find out more.

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LexHelper is the law firm virtual reception solution you've been searching for, with US-based receptionists. Try free for 7 days.

Start your free trial

Note: Our free trial excludes outbound calling and some add-on services.

Want to try our legal answering services for free?

LexHelper is the law firm virtual reception solution you've been searching for, with US-based receptionists. Get started with our no-obligation 7-day free trial.

Start your free trial

Note: Our free trial excludes outbound calling and some add-on services.

We're for solo attorneys and law firms of any size.

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