Helping attorneys work smarter, not harder.
Helping attorneys work smarter, not harder.
Focused on what matters:
Helping law firms grow.
Attorneys are under more pressure than ever.
The constant stream of calls, scheduling, and follow-ups can pull focus from the real work… helping clients and building a practice. That’s where LexHelper comes in.
We serve as a trusted front-line partner for law firms across the United States, helping solo attorneys and growing firms reclaim their time and focus on what really matters.
Focused on what matters: Helping law firms grow.
Attorneys are under more
pressure than ever.
The constant stream of calls, scheduling, and follow-ups can pull focus from the real work… helping clients and building a practice.
That’s where LexHelper comes in.
We serve as a trusted front-line partner for law firms across the United States, helping solo attorneys and growing firms reclaim their time and focus on what really matters.
Our mission
To give attorneys the freedom to focus.
We believe great legal work happens when attorneys aren’t overwhelmed by administrative distractions. Our mission is to take care of the calls, calendars, intake, and support tasks so law firms can work smarter, serve clients better, and grow confidently.
Our vision
To be the most trusted communication partner for legal professionals in the US, combining reliable people, efficient tools, and a deep understanding of law firm workflows to support long-term success.
Our story
LexHelper began with a simple goal: help attorneys stay focused on practicing law. Our founder, an experienced entrepreneur, saw firsthand how hard it was for his brother (a solo attorney) to juggle phone calls, court schedules, and client work. What started as a personal solution soon grew into a national service used by law firms across the country.
Over the past decade, LexHelper has supported countless attorneys by providing reliable, professional call handling and virtual support tailored to the legal industry. Today, we continue to grow with our clients, combining human care with smart technology to help law firms thrive.
“Every call we answer helps a firm move forward. That’s what excites me about what we do and why I’m proud to be part of it.”
Marty, Senior Director of Sales & Partnerships
Experienced, US-based receptionists.
Our receptionists are employed directly by LexHelper, not contractors or outsourced staff. They are trained in-house through a structured two-week onboarding program that covers everything from complex account walkthroughs to live role-playing.
They know how to handle sensitive legal calls with confidence and professionalism.
Rewarded for
great service.
We built a coaching and quality monitoring system that puts caller satisfaction first.
A percentage of calls are sampled each week for coaching, and our receptionists are rewarded when clients or callers give positive feedback.
That feedback adds up. Over the years, LexHelper has received more than
6,235 compliments from attorneys and their clients. It’s one of the most consistent indicators that we’re delivering on our promise.
Experienced, US-based receptionists.
Our receptionists are employed directly by LexHelper, not contractors or outsourced staff. They are trained in-house through a structured two-week onboarding program that covers everything from complex account walkthroughs to live role-playing.
They know how to handle sensitive legal calls with confidence and professionalism.
Rewarded for
great service.
We built a coaching and quality monitoring system that puts caller satisfaction first.
A percentage of calls are sampled each week for coaching, and our receptionists are rewarded when clients or callers give positive feedback.
That feedback adds up. Over the years, LexHelper has received more than
6,235 compliments from attorneys and their clients. It’s one of the most consistent indicators that we’re delivering on our promise.
Built for reliability
and scale.
We use enterprise-grade call center software that can handle thousands of concurrent calls. With an average answer time of just 10 seconds, we help ensure you never miss a lead because of voicemail or delay.
Whether you need help with a few calls per week or hundreds per day, LexHelper scales with your firm.
Transparent and
in your control.
We believe in total transparency.
All pricing is available on our website. No surprises, no hidden fees.
And through the LexHelper client portal and mobile app, you can:
- Monitor all your usage in real time
- Adjust your availability settings instantly
- Review messages and call summaries
- Access your invoices anytime
You’re never left in the dark.
You stay in control, even when we’re handling the front line.
Built for reliability
and scale.
We use enterprise-grade call center software that can handle thousands of concurrent calls. With an average answer time of just 10 seconds, we help ensure you never miss a lead because of voicemail or delay.
Whether you need help with a few calls per week or hundreds per day, LexHelper scales with your firm.
Transparent and
in your control.
We believe in total transparency.
All pricing is available on our website. No surprises, no hidden fees.
And through the LexHelper client portal and mobile app, you can:
- Monitor all your usage in real time
- Adjust your availability settings instantly
- Review messages and call summaries
- Access your invoices anytime
You’re never left in the dark.
You stay in control, even when we’re handling the front line.
Bilingual support.
Clear communication matters.
That’s why we offer bilingual (English and Spanish) reception support at no extra charge during business and extended hours. We’re proud to help our clients better serve their communities with inclusive, professional service.
After-hours and
escalation support.
We offer after-hours answering as an opt-in service, with support provided by our global team in Australia and the UK. For firms that require it, we also offer 24/7 escalation pathways to ensure only urgent calls get through.
Bilingual support.
Clear communication matters.
That’s why we offer bilingual (English and Spanish) reception support at no extra charge during business and extended hours. We’re proud to help our clients better serve their communities with inclusive, professional service.
After-hours and
escalation support.
We offer after-hours answering as an opt-in service, with support provided by our global team in Australia and the UK. For firms that require it, we also offer 24/7 escalation pathways to ensure only urgent calls get through.
Some of our team.
David
Chief Executive Officer (CEO)
Marty
Senior Director of
Sales & Partnerships
Lorren
Account Executive
Whitley
Sales Specialist
Jordi
Sales Specialist
Hannah
Sales Specialist
A service built for attorneys.
Originally created for a single attorney, we now support law firms in every practice area, across every state, and continue to evolve with their needs.
From simple accounts with basic messaging through to complex call flows, multi-step intake forms, and practice-area-specific workflows.
Whether you’re handling criminal defense, immigration, personal injury, or family law, LexHelper helps your firm present a professional image and grow with confidence.
Our clients’ verdict.
Compliments from our legal industry callers.
Compliments from our legal industry callers.
Trusted by law firms. Loved by their callers.
Frequently
Asked Questions.
Frequently Asked Questions.
Find out more.
Have questions? Please fill in your details and we’ll be in touch.
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Want to try our legal answering services for free?
LexHelper is the law firm virtual reception solution you’ve been searching for, with US-based receptionists. Get started with our 7-day free trial.
Note: Our free trial excludes outbound calling and some add-on services.
Want to try our legal answering services for free?
LexHelper is the law firm virtual reception solution you’ve been searching for, with US-based receptionists. Get started with our 7-day free trial.
Note: Our free trial excludes outbound calling and some add-on services.