Yes.  We work with lots of small firms that have 2-10 attorneys across single or multiple offices.  Our receptionists route calls to the right attorney based on practice area, caller relationship, or your custom instructions.  We schedule appointments across multiple calendars, manage different intake forms for different practice areas, and ensure each attorney receives properly prioritized messages.

Unlike in-house staff, your LexHelper reception service doesn’t take sick days or go on vacation.  We can provide 24/7 coverage, including holidays.  Many small firms use us specifically as a backup during staff absences, lunch breaks, or when their receptionist is overwhelmed.  You maintain a consistent service for your clients regardless of your in-house staffing availability.

Our receptionists work with leading legal software including Clio, MyCase, Lawmatics, Lawruler, and major scheduling systems like Calendly, Acuity, and Setmore.  We access your systems directly through the login credentials you provide—scheduling appointments, updating case notes, and logging calls according to your firm’s protocols.  We don’t use API integrations; instead, our receptionists work with your software just like an in-house team member would.

Yes. We offer a 7-day free trial with no credit card required. You’ll get a dedicated receptionist number, customized greetings, call routing rules for your attorneys, and full access to our online portal. The trial excludes outbound calling and some add-on services, but you’ll experience our core law firm phone answering service.